Testimonials

CARF (Commission on Accreditation of Rehabilitation Facilities), a national accreditation organization, gives HMEA its highest rating, and says in its report:

  • "The Board of Directors and senior leadership of the organization are obvious strengths of HMEA."
  • "HMEA demonstrates a strong commitment to the development of quality staff."
  • "The organization is recognized for taking a proactive approach to diversity."
  • "Person-centered services and responsiveness to individual needs are apparent throughout the organization."

The Survey and Certification Team, from the Department of Mental Retardation's Office of Quality Management, awards HMEA its highest level of certification - "2 years with Distinction". The report states:

  • "It was clearly evident throughout the agency that people [served] are happy with their homes and home life."
  • "The agency has a wealth of internal resources, such as psychological and nursing supports, which creates a strong clinical team. This team is readily accessible and provides on-going guidance and training for staff."
  • "HMEA has committed to staff development initiatives designed to proactively address the need to accommodate a changing workforce, encourage staff to gain the competencies required for their positions and to increase retention of qualified staff."

Family Interviews

"When our oldest son was diagnosed with Autism, our world was shattered. We felt scared, helpless and alone in our plight to do whatever we could to help our son. Then, just two short and frustrating years later, our other son was given the same dreadful diagnosis. Then we found HMEA. HMEA is a wonderful organization that has helped our entire family. With them we learn, grow and deal with the world of Autism. They go to extraordinary lengths to ensure that our children receive the finest and superior innovative support."

- John & Linda Rowley, Children's Services Division


"This is an incredible program for children and young adults who have many different special needs. The staff is quick to assess and meet the needs of each individual while making each of them feel good about themselves."

- Ken and Maryellen Fallon, Day Services Division


"My sister; Patricia has received residential support from HMEA for two years. Her transition from home care to residential support has been blessed with a caring staff, a family atmosphere and an opportunity to blossom into an active adult. It has been an adjustment for the entire family, but one that has been made easier by a group of individuals who look to create a positive and caring approach to the group home experience."

- Carolyn Smith, Residential Services Division


HMEA Administrative Office • 8 Forge Park East • Franklin, MA 02038
telephone: 508.298.1100 fax: 508.298.1400 email: hmea@hmea.org